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Smart Sequencing: Chains guide agents through logical API call sequences based on business context.

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Setup

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Adding a Chain to Your MCP Server

1

Navigate to MCP Server Configuration

Go to your MCP server configuration where you have already added APIs and Workflows.MCP server configuration with APIs and workflows
2

Add New Chain

Click “Add Chain” to create a new business process sequence.Add new chain to MCP server
3

Configure Chain Details

Define your chain configuration with business goals and execution logic.Configure chain details and business logic

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Chain Configuration Fields

Chain NameProvide a clear, descriptive name for your chain that reflects the business process.Examples:
  • “Salesforce Lead Qualification Process”
  • “Purchase Order Creation and Approval”
  • “Customer Onboarding Workflow”
Business ObjectivesDefine what business goal this chain achieves for the agent.Examples:
  • “Qualify inbound leads and assign to appropriate sales rep”
  • “Create purchase orders with proper approvals and vendor validation”
  • “Onboard new customers across CRM and billing systems”
API Sequence & ConditionsDefine the sequence of APIs to call with any conditional logic.Example Structure:
  • Step 1: Check if contact exists in CRM
  • Step 2: If contact missing, create new contact
  • Step 3: Create opportunity with contact validation
  • Step 4: Assign to sales rep based on territory rules
Prerequisites ValidationDefine any validations to check before running this sequence.Examples:
  • Verify user has permission to create opportunities
  • Check if required fields are provided
  • Validate data format and constraints
Success ActionsDefine what to do when the chain executes successfully.Examples:
  • Return opportunity ID and details
  • Send notification to sales rep
  • Log successful execution for audit
Failure RecoveryDefine what to do when the chain fails or encounters errors.Examples:
  • Retry with exponential backoff
  • Rollback partial changes
  • Escalate to manual review
  • Return detailed error information

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Chain vs Individual APIs

  • MCP Chains
  • Individual APIs
Business Process Sequences
  • Predefined logical API sequences
  • Include conditional logic and context
  • Guide agents through complex workflows
  • Share context across all API calls
  • Handle business rule validation
Best for: Complex business processes requiring multiple steps

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Agent Decision Process

1

Chain Search

Agent analyzes user request:
  • Searches available chains first
  • Matches intent with chain capabilities
  • Evaluates chain context requirements
2

Execution Choice

Agent selects execution method:
  • Chain found: Execute predefined sequence
  • No chain match: Use individual APIs
  • Partial match: Execute relevant chain portions
3

Dynamic Execution

Agent follows chain guidance:
  • Uses shared context for decisions
  • Follows conditional logic paths
  • Handles errors with retry mechanisms
Result: Chains act as dynamic prompts that guide agents through complex business processes while maintaining flexibility for simple operations.