Smart Sequencing: Chains guide agents through logical API call sequences based on business context.
Setup
Adding a Chain to Your MCP Server
1
Navigate to MCP Server Configuration
Go to your MCP server configuration where you have already added APIs and Workflows.
2
Add New Chain
Click “Add Chain” to create a new business process sequence.
3
Configure Chain Details
Define your chain configuration with business goals and execution logic.
Chain Configuration Fields
Name
Name
Chain NameProvide a clear, descriptive name for your chain that reflects the business process.Examples:
- “Salesforce Lead Qualification Process”
- “Purchase Order Creation and Approval”
- “Customer Onboarding Workflow”
Goals
Goals
Business ObjectivesDefine what business goal this chain achieves for the agent.Examples:
- “Qualify inbound leads and assign to appropriate sales rep”
- “Create purchase orders with proper approvals and vendor validation”
- “Onboard new customers across CRM and billing systems”
Steps
Steps
API Sequence & ConditionsDefine the sequence of APIs to call with any conditional logic.Example Structure:
- Step 1: Check if contact exists in CRM
- Step 2: If contact missing, create new contact
- Step 3: Create opportunity with contact validation
- Step 4: Assign to sales rep based on territory rules
Pre-check
Pre-check
Prerequisites ValidationDefine any validations to check before running this sequence.Examples:
- Verify user has permission to create opportunities
- Check if required fields are provided
- Validate data format and constraints
Success Condition
Success Condition
Success ActionsDefine what to do when the chain executes successfully.Examples:
- Return opportunity ID and details
- Send notification to sales rep
- Log successful execution for audit
Error Handling
Error Handling
Failure RecoveryDefine what to do when the chain fails or encounters errors.Examples:
- Retry with exponential backoff
- Rollback partial changes
- Escalate to manual review
- Return detailed error information
Chain vs Individual APIs
Business Process Sequences
- Predefined logical API sequences
- Include conditional logic and context
- Guide agents through complex workflows
- Share context across all API calls
- Handle business rule validation
Best for: Complex business processes requiring multiple steps
Agent Decision Process
1
Chain Search
Agent analyzes user request:
- Searches available chains first
- Matches intent with chain capabilities
- Evaluates chain context requirements
2
Execution Choice
Agent selects execution method:
- Chain found: Execute predefined sequence
- No chain match: Use individual APIs
- Partial match: Execute relevant chain portions
3
Dynamic Execution
Agent follows chain guidance:
- Uses shared context for decisions
- Follows conditional logic paths
- Handles errors with retry mechanisms
Result: Chains act as dynamic prompts that guide agents through complex business processes while maintaining flexibility for simple operations.