Documentation Index
Fetch the complete documentation index at: https://docs.refold.ai/llms.txt
Use this file to discover all available pages before exploring further.
Apptivo is an API Key based integration and does not require the setup of an app.
Required Credentials of a Linked Account
To successfully connect with the Apptivo integration, a Linked Account or an end-user will need to provide the following to connect:- API Key
- Access Key
To understand how a Linked Account can get the above mentioned credentials, refer below.
Getting Credentials of Apptivo CRM
To acquire the required credentials and connect a Linked Account, please follow the steps mentioned below:
- Log in to your Apptivo CRM account.
- Click on the
Profileicon in the top right and click onBusiness Settings.

- Click on
API Accessin the side menu and copy theAPI KeyandAccess Keydisplayed.

Actions and triggers
In Refold, you can create orchestrations of your use-cases using Apptivo actions and triggers. Following are the set of Apptivo actions and triggers supported by Refold.- Actions
- Triggers
Case
Case
- Create Case - Create a new case in Apptivo.
- Update Case - Update a case in Apptivo.
- Delete Case - Delete a case in Apptivo.
Contact
Contact
- Create Contact - Create a new Contact in Apptivo.
- Update Contact - Update a Contact in Apptivo.
- Delete Contact - Delete a Contact in Apptivo.
Customer
Customer
- Create Customer - Create a new customer in Apptivo.
- Update Customer - Update a customer in Apptivo.
- Delete Customer - Delete a customer in Apptivo.
Lead
Lead
- Create Lead - Create a new lead in Apptivo.
- Update Lead - Update a lead in Apptivo.
- Delete Lead - Delete a lead in Apptivo.
Opportunity
Opportunity
- Create Opportunity - Create a new opportunity in Apptivo.
- Update Opportunity - Update a opportunity in Apptivo.
- Delete Opportunity - Delete a opportunity in Apptivo.
Others
Others
- HTTP Request - Make HTTP API calls to any Apptivo documented REST APIs.