Aircall is an API Key based integration and does not require the setup of an app.

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Required Credentials of a Linked Account

To successfully connect with the Aircall integration, a Linked Account or an end-user will need to provide the following to connect:
  1. API ID
  2. API Token
To understand how a Linked Account can get the above mentioned credentials, refer below.

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Getting Credentials of Aircall

To acquire the required credentials and connect a Linked Account, please follow the steps mentioned below: Connect a Linked Account
  1. Log in to your Aircall account.
  2. Click on the Integrations & API in the side menu and click on API Keys tab.
Navigation in Aircall
  1. Click on Generate an API key and enter a Key name.
  2. Copy the API ID and API Token displayed and click on Confirm.
Copy the API token as it won’t be visible again.
Getting Credentials The Linked Account or end-user now have all the credentials required to connect with Aircall.

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Actions and triggers

In Cobalt, you can create orchestrations of your use-cases using Aircall actions and triggers. Following are the set of Aircall actions and triggers supported by Cobalt.
  1. Start Outbound Call - Start an outbound call for a User from their Phone app. The User must be available, not on a call, and associated with the Number to be used for the call.
  1. Create Contact - Create a new Contact that will be automatically shared across the company in Aircall.
  2. Update Contact - Update a shared Contact and get the updated Contact as the response in Aircall.
  3. Delete Contact - Delete a shared Contact from the Company in Aircall.
  1. HTTP Request - Make HTTP API calls to any Aircall documented REST APIs.