> ## Documentation Index
> Fetch the complete documentation index at: https://docs.refold.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Setup

> Connect to your PagerDuty app for OAuth.

Refold offers both **Key Based** and **OAuth 2.0** integration for PagerDuty. In this guide, we will look at the OAuth App setup process.

To setup your PagerDuty app in Refold for OAuth, you will need the following credentials from your [PagerDuty account](https://identity.pagerduty.com/global/authn/authentication/PagerDutyGlobalLogin/enter_email):

* Client ID
* Client Secret
* Scopes

### Pre-requisites

1. PagerDuty Developer account. You can create one [here](https://developer.pagerduty.com/sign-up/).

<Info>If you haven't already created an app in PagerDuty, you'd need to create one.</Info>

### Creating an app in PagerDuty

To create a PagerDuty app and acquire the above mentioned credentials, please follow the steps mentioned below:

1. Log in to your PagerDuty account.
2. Click on the `Integrations` option in the top nav bar and select `App Registration` button.

<img height="200" src="https://mintcdn.com/cobalt-55/JZIwRzAqkgW8vPoP/images/Pagerduty/pager_navigation.png?fit=max&auto=format&n=JZIwRzAqkgW8vPoP&q=85&s=e11a57330336f747add2be6c4f94cf99" alt="Navigation for App setup" data-path="images/Pagerduty/pager_navigation.png" />

3. Click on `+ New App` button in the top right > Enter the `Name` and `Description` for your application and choose `OAuth 2.0` as **Functionality** > Click on `Next`.
4. Go to your [`Apps catalog`](https://app.gocobalt.io/apps) in **Refold** > Search for `PagerDuty` > `Settings` > `Use your credentials` > `Callback Url` > Copy it.
5. Click on `+ Add Redirect URL` and paste the Callback Url. Select Scopes as required and click on `Register App`.

<img height="200" src="https://mintcdn.com/cobalt-55/JZIwRzAqkgW8vPoP/images/Pagerduty/pager_config.png?fit=max&auto=format&n=JZIwRzAqkgW8vPoP&q=85&s=deaf0bdda0a0956520f52094c89f08d9" alt="Setting up PagerDuty Developer app" data-path="images/Pagerduty/pager_config.png" />

6. Copy the **Client ID** and **Client Secret** displayed on the screen.

<Note>
  Ensure that the Client ID and Secret were copied as they will be shown only once.
</Note>

<img height="200" src="https://mintcdn.com/cobalt-55/JZIwRzAqkgW8vPoP/images/Pagerduty/pager_credentials.png?fit=max&auto=format&n=JZIwRzAqkgW8vPoP&q=85&s=d861f740c38d3f53f13f5e5fdce789f9" alt="Getting Credentials" data-path="images/Pagerduty/pager_credentials.png" />

#### Configuring credentials in Refold

App settings page lets you configure the authentication settings for an `OAuth 2.0` based application. For your customers to provide you authorization to access their data,
they would first need to install your application. This page lets you set up your application credentials.

<img height="200" src="https://mintcdn.com/cobalt-55/JZIwRzAqkgW8vPoP/images/Pagerduty/pager_cobalt.png?fit=max&auto=format&n=JZIwRzAqkgW8vPoP&q=85&s=dac2a3f983e2acee137d7f568f413607" alt="Setting up application client credentials" data-path="images/Pagerduty/pager_cobalt.png" />

Provide the acquired Client ID and Client Secret under Settings of the app and save it.

#### Configuring Scopes

Refold lets you configure what permissions to ask from your users while they install your application. The scopes can be added or removed from the App settings page, under `Permissions & Scopes`
section.

For some applications Refold sets **mandatory scopes** which cannot be removed. Additional scopes can be selected from the drop down. Refold also has the provision to add any
custom scopes supported by the respective platform.

<img height="200" src="https://mintcdn.com/cobalt-55/JZIwRzAqkgW8vPoP/images/Pagerduty/pager_scopes.png?fit=max&auto=format&n=JZIwRzAqkgW8vPoP&q=85&s=24562bd3e1ac2666ee1f0dc170fcb30e" alt="OAuth Scopes" data-path="images/Pagerduty/pager_scopes.png" />

Once the scopes has been added to the application in Refold, go to your PagerDuty account and update the scopes as added on Refold.

Select the OAuth App created for Refold > Click on `Edit` in the left side > Click on `Manage` under **OAuth 2.0** > Add the scopes as added in Refold > Click on `Confirm Changes`.

<Warning>
  If you are facing scopes missing or invalid scope error. Make sure you are not passing any custom scope not supported by the platform. And, the scopes selected here are
  identical to the ones selected in the platform.
</Warning>

#### Making PagerDuty App Public

In PagerDuty, a **Public App** allows the app to be used by anyone.

To make your app public, select `App Type` as **Public** and fill the **Distribution Form** provided to you.

#### Actions and triggers

Once the above setup is completed, you can create orchestrations of your use-cases using PagerDuty actions and triggers. Following are the set of PagerDuty actions and triggers
supported by Refold.

<Tabs>
  <Tab title="Actions">
    <AccordionGroup>
      <Accordion title="Incidents">
        1. **List Incidents** - List incidents in PagerDuty.
        2. **Create Incident** - Create an incident in PagerDuty.
        3. **Get Incident** - Get an incident in PagerDuty.
        4. **Update Incident** - Update an incident in PagerDuty.
      </Accordion>

      <Accordion title="Services">
        5. **List Services** - List services in PagerDuty.
        6. **Create Service** - Create a service in PagerDuty.
        7. **Delete Service** - Delete a service in PagerDuty.
        8. **Update Service** - Update a service in PagerDuty.
      </Accordion>

      <Accordion title="Tags">
        9. **List Tags** - List all of your account's tags in PagerDuty.
        10. **Create Tags** - Create a Tag in PagerDuty.
      </Accordion>

      <Accordion title="Others">
        11. **HTTP Request** - Make HTTP API calls to any PagerDuty documented REST APIs.
        12. **List Audit Records** - List audit records in PagerDuty.
        13. **List Users** - List users in PagerDuty.
      </Accordion>
    </AccordionGroup>
  </Tab>

  <Tab title="Triggers">
    1. **Incident Resolved** - Triggers when an incident has been resolved on PagerDuty.
    2. **Incident Delegated** - Triggers when an incident has been reassigned to another escalation policy on PagerDuty.
    3. **Service Created** - Triggers when a service is created on PagerDuty.
  </Tab>
</Tabs>